Mira works with firms to design and execute personalized business etiquette training curriculum for corporate employees. This is applicable across Interns, new hires, mid and senior level management.

Business Etiquette

  • Body Language and posture – Sitting straight, Standing tall, Carriage and gait, Making an entrance, Leaving a good impression, Understanding every-day body language signals
  • Effective introductions and greetings
  • The handshake – the correct way of doing it
  • Exchange of business cards
  • Meetings. Board Rooms. Conferences
  • Seating protocol – placing people correctly
  • Small Talk – that doesn’t involve the weather
  • Etiquette related to business entertaining and gifting
  • Protocol in business related social engagements

Cross Cultural Sensitivity and Travel Etiquette

  • Importance of International Manners & Etiquette
  • Country specific information on the do’s and don’ts of business etiquette
  • The Global Ambassador – Appearance, Public behavior and communication
  • Art of Conversation in a social gathering, with Asians, Europeans, Americans, Africans
  • When a Director or a CEO visits overseas-Etiquette related to specific countries
  • Dealing with a VIP
  • Faux pas and other situations
  • International Etiquette related to food and drinks
  • Hospitality & Customer service expectations
  • Invitations and response
  • International Business Gift Giving
  • Travel Etiquette
  • Gender, generational, and culture-based differences in work style and motivation

Workplace Civilities – Ethics and Behaviour

  • General office courtesies
  • Off-site and office party etiquette
  • Meeting Etiquette
  • Social networking
  • Business networking
  • Building Relationships
  • Work culture (Awareness of how it shapes)

Further Customized Programmes for

  • Individuals (Teens and Adults)
  • Schools and Colleges

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